Terms & Conditions

Effective Date: 1st May 2025
Last Updated: 4th May 2025

These Terms and Conditions ("Terms") govern your access to and use of the AI chatbot and lead engagement services ("Services") provided by Vrooom AI ("Company", "we", "us", or "our"). By using our Services or registering on our website, you ("Client", "you", or "your") agree to be bound by these Terms.

Please read these Terms carefully before using our Services.

1. SERVICES
We offer a proprietary AI platform that engages sales leads via automated text messaging with the goal of converting them into sales appointments. The Services include:

AI onboarding and profile setup
Machine learning and business familiarization
Custom automated messaging generation
Customer interaction management
Appointment scheduling
Weekly performance reporting

You agree that upon successful registration and submission of lead data, our platform will begin the process of converting leads into scheduled appointments.

2. CLIENT RESPONSIBILITIES
You are responsible for conducting any scheduled appointments with your Customers.

You must ensure that all lead/customer data submitted is accurate, legally obtained, and compliant with all applicable privacy laws.

You agree to provide and maintain a valid payment method on file for billing purposes.

You must provide accurate availability and respond to appointment requests in a timely manner.

3. PAYMENT TERMS
We charge fees based on the number and type of customer requests handled through our Services.

Billing occurs on a monthly basis using the payment method provided during onboarding.

4. DATA AND CONFIDENTIALITY
Both Parties agree to maintain the confidentiality of all proprietary or sensitive data shared during the engagement.

We implement industry-standard security measures to protect the confidentiality, integrity, and availability of Client data.

Upon termination, we will return all Client data and securely delete any copies from our systems within 30 days.

5. COMPLIANCE
You affirm that all marketing activities and data provided are in compliance with applicable laws, including consumer protection and data privacy regulations (e.g., TCPA, CAN-SPAM, GDPR, etc.).

We are not liable for any violations arising from the use of non-compliant Customer data submitted by you.

6. TERMINATION
Either Party may terminate the Services with a 30-day written notice.

You will be billed for all appointments and customer interactions scheduled up to the termination date.

Upon termination, all ongoing campaigns will cease, and responsibility for further Customer interaction will revert to you.

7. LIMITATION OF LIABILITY
We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Services, including but not limited to lost profits or business opportunities.

8. MODIFICATIONS
We reserve the right to modify these Terms at any time. Updated versions will be posted on our website with a new effective date. Continued use of our Services after any changes constitutes acceptance of the new Terms.

9. GOVERNING LAW
These Terms are governed by the laws of Karnataka, India, and any disputes shall be resolved exclusively in the courts located within that jurisdiction.

10. CONTACT
If you have questions about these Terms, please contact us at:
Vrooom AI
Indiranagar, Bangalore, India 560038
vrooomai@gmail.com